How We Work
Understanding The Challenge For Business
For an organization to stay in business and prosper, it must be agile and able to easily adapt to changing conditions, whether due to internal or external factors. When change is inevitable, all stake holders want to know what the change is going to look like, when it's going to happen, and how/if they personally will be impacted. Oftentimes, however, only the symptoms of a needed change are initially addressed but the root cause is not recognized. Horizon Performance helps to uncover the root of the problem quickly to eliminate rework and save time.
But answers are not enough, as execution and effective implementation are far more difficult to achieve. With our support, clients should expect to achieve rapid results that are measurable and sustainable.
Horizon Performance prides itself on transferring knowledge and critical thinking skills to a client so that it may become self-sufficient. In order to do so, we use an effective methodology to take a project from an idea to successful implementation.
Our Approach Strategy
Every company comes with its own unique strengths, weaknesses, opportunities and threats. That’s why we never take a one-size-fits-all approach to improving operations. For each situation, we first must understand the business and its position in the market, whether it is thriving, facing a crisis, or somewhere in between. We work to understand the business culture and management’s goals for change and sense of urgency. After establishing the goals, we go about the process of validating if each is achievable.
We draw together the most qualified consultants based on experience to provide competitive advantage and “fit” for working most effectively with a client’s own people. By capitalizing on each client’s internal experience, and in combination with our resources, we create a partnership to achieve excellence and maximize profitability.
Our Approach Strategy serves as a framework for driving value and results. We follow an effective methodology through our Assessment and Implementation to an ultimate Value Creation. Here is an outline of our approach and here is how it works:
Assessment +
Our ability to assess complex situations and identify value-adding initiatives puts you ahead of your competition from the moment you begin working with us. Horizon Performance helps to quickly identify and target high ROI initiatives and ensure stakeholder buy-in to a solution using our Assessments. This business diagnostic is used to identify opportunities and risks as we dig out the details, build consensus for moving forward, and create a feasible plan for implementing multiple initiatives. The result yields a higher implementation success rate and reduces execution risk. You will have a complete operational strategy for change that is strongly supported through a business case (to quantify high-ROI initiatives) and a vision prototype of the new business solution.
Implementation +
Most companies have a sound understanding of their challenges and competitive leverage points. However, well-intentioned improvement initiatives are often sub-optimized because they only focus on systemic issues, and lack a data-driven foundation and tool-centered approach.
True optimization of business operations for competitive advantage only comes about when an organization’s People, Process, Materials, Equipment, Systems and Technology work together toward common goals under an integrated system that consistently achieves excellence. Since every organization has a unique combination of customer, product and process requirements, an individual history and culture, and a particular set of gaps to “best in breed” practices, management’s challenge is to select an organizationally efficient improvement process that is best suited to its circumstances. The key to effectively transitioning from current practices to optimized operations is to customize the implementation process with a commitment model and the right systems for managing.
Value Creation +
We approach each client with the goal of creating near-term and long-term value. By continuously tracking quantitative and qualitative benefits, our clients understand fully the value received during and after our work. Operations Excellence will yield significant cost savings and greater efficiencies, along with employees that gain enhanced knowledge and skills to perpetuate the results. Everything serves the ultimate goal of driving value creation for our clients.
Operationally Focused
Our professionals are operationally focused and have spent much of their careers continually looking for ways to improve operations. As experienced business professionals with significant P&L experience, they bring invaluable expertise to our clients.
Through All Stages of Competitive Development
Whether struggling to survive in a cash-strapped environment or sharpening a competitive advantage of being faster, smarter, and for less costs to the customer, we work to address issues relating to top-line growth, cost optimization, efficient capital allocation, and cash accumulation.
Use World-Class Resources
To complement the expertise of our professionals, we have added the capabilities of experienced turnaround professionals and established a bench of external affiliates that are among the top specialists available to any consulting organization. We believe this puts Horizon Performance ahead of what other consulting firms offer during times of great economic uncertainty.
Follow a Disciplined Value Creation Process
Before we begin work with a client, we collaborate extensively to define the initial needs and translate them into goals that are specific, measurable and attainable, require reach, and are time based. We require that the organization’s leader be the sponsor for change and the decision to engage our services. Our phased approach allows us to measure performance each step of the way and track the progress toward a guaranteed return on investment.

Our Approach Ensures That We:
1) Gain a solid understanding of current state information.
2) Use a proven methodology to conduct the analysis, identify opportunities for financial benefits, develop the future-state strategy, and implement specific change.
3) Create the environment for change by involving the right people (your's and our's) in a collaborative effort during all phases of a project.
4) Identify savings that are truly achievable and benefits that can be accrued quickly to offset the costs of implementation.
Horizon Performance works hand-in-hand with companies to accurately prioritize their needs, set attainable goals, measure gaps in performance, determine alternative methods, substantiate and support the decision making process, remove barriers and implement changes, measure success in achieving goals, and ultimately enable our clients to manage this process in the future.
We engage client personnel to determine core issues; we build buy-in by facilitating the discovery process and managing implementation to a defined schedule that delivers predictable milestones and results. This phased approach has proven successful for Horizon Performance.
When people within an organization understand why change needs to happen and have an opportunity to be part of the solution, acceptance and implementation will happen more efficiently and effectively. This accelerates time for full change implementation and improves the likelihood of employees "owning" the change. And they will have new-found skills and knowledge to proactively implement change in the future.

Case Studies
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